Symptom |
Possible cause |
Solution |
| My computer can't detect the camera. |
USB connection failure. |
Ensure the two USB cable ends plugged properly. |
| The "EverPix Camera" application can't download the images |
USB connection failure. |
Ensure the two USB cable ends plugged properly. |
| LCD panel indicates empty battery icon with flash |
Battery power is too low to take images. |
Upload the stored images immediately then changing battery. |
| The set up screen doesn't appear after loading CD. |
The auto installation file is off. |
Click "My Computer" icon, click "CD-ROM" drive icon,run"setup.exe" to bring up the screen for installation. |
| I can't use the EverPix as a PC camera to capture an image. |
Missing to click the icon of Preview on the menu or running "EverPix Camera" failure. |
Click the icon of Preview on the menu on the menu of the "EverPix Camera" or reinstall the software and restart your PC. |
| The camera won't take an image (with battery). |
The camera is power off automatically after 60 seconds. |
Power on again. |
| The camera won't take an image (with USB power source). |
The camera is on the PC camera mode. |
Switch off the PC camera mode or disconnect the computer. |
| The images are blurry. |
The camera or the object was taken. |
Hold the camera steady while taking images. |
| The images is too dark or gray. |
Facing bright direction or light insufficient when taking images. |
Change photographing direction or brighten the object. |
